Connect the Thunderbolt device to your computer. Open the Device Manager. You can find this utility in the Control Panel under Hardware and Sound. Click View and select Devices by connection.
The device will be listed under the name of its built-in drive e. Browse your computer for the driver software and select the folder where the downloaded driver is stored. For AMD processors, select the amd64 folder and for Intel processors, select the i folder. When prompted to install the dirver from Marvell, click Install. Once the driver has been installed successfully, you should be able to see the new driver version e.
Try manually selecting your operating system. If your operating system is not listed then HP may not provide driver support for your product with that operating system. Read more: I don't see my operating system. We were unable to find any drivers for your product. Drivers may be in development so please check back at a later date or visit the product homepage. Here is the List. Let us detect the drivers you need for this HP PC. Our automated tool will simplify the choices you have to make.
Skip the confusion of sorting through all of our drivers and let us detect only the ones you need. Driver detection is now available for the desktop download experience. Give it a try on your PC! You only need to do this once to guarantee a faster support experience at any time. Learn more. HP Support Solution Framework is downloading. Locate the file in your browser window, and double-click to begin installing.
Wait until the installation has finished then click on continue. Visit the product home page for more support options. The PC you are currently using does not match the PC you have selected. To detect drivers for the PC you have selected, initiate detection from that PC or click on "All Drivers" below and download the drivers you need. Driver detection is temporarily unavailable. Please try again later.
HP has scanned your product but currently has no suggestions for driver updates. The list of all available drivers for your product is shown above. HP encountered an error while trying to scan your product. Please verify your product is powered on and connected, then try again in a few minutes. Or, view all available drivers for your product below.
Not sure which drivers to choose? Let HP identify any out-of-date or missing drivers and software. Check now. The list of recommended drivers for your product has not changed since the last time you visited this page.
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Troubleshooting Known issues Optimization. Features and limitations. What cable should I use? Is there a list of tested configurations? My device is not discovered or recognized. If the device is not recognized when connected before the computer is started, but recognized otherwise, please try a different Thunderbolt 3 to Thunderbolt 2 adapter. If the device is recognized by the Intel Thunderbolt Software, but does not appear in Device Manager, allow the device to connect from the Intel Thunderbolt Software.
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